Returns + Refunds

We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

Unopened Merchandise

Buyers will have 30-days to return unopened items to MŪSA at the address listed below. Buyers will be responsible for the cost of shipping the items. MŪSA will then issue a full refund to the buyer within 3 business days of receiving the product.

Manufacturer's Defects

If you experience a manufacturers defect, MŪSA will gladly replace the item. Please see the Warranty Terms below for information on time limits. Seller is responsible for shipment and costs associated with shipment of the item or items to MŪSA (address listed below). If the item is part of a bundle, please only send the dysfunctional item. Please also communicate to us the defect you have experienced, your name, telephone number and shipping address.

Warranty Terms

iPods and earbuds carry a 1-year limited warranty. MŪSA reserves the right to reject returned merchandise which has been damaged beyond standard use.

Waterproof earbuds will operate to a depth of 10-feet, after 12-feet the water pressure interrupts the vibration of the speakers. However, waterproofing will not be compromised.

Feel free to contact us before shipping the item to ensure it is within terms:

Phone: 470-577-2604. 

Address: 254 Stringer Cochran Road, Murrayville, GA 30564

Email: musa@multisportaudio.com